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 Support
As part of the transition, SherWeb has taken over the support and maintenance of the current DNAmail platform. SherWeb’s support team intends to continue providing the great service you’ve come to expect. In case the following FAQs and DNAmail knowledge base do not answer your questions, please don’t hesitate to contact us.
Most Popular Support Articles
- Common Issues and Basic Information
Click Here for information on doing tasks such as setting up the Offline Address Book, Split Domains and Per-User Spam settings.
- Setting up Microsoft Outlook 2003/2007
DNAmail highly recommends that you configure Outlook using RPC over HTTP for security reasons. Click here for the configuration.
- iPhone/iPod Touch Setup
Want to stay in touch via your iPhone or iPod Touch? Well DNAmail works with the 2.0 iPhone/iPod Touch OS and is easy to configure. Click here for
instructions.
- Blackberry Setup
Use this link to get instructions on setting up your Blackberry Device for Hosted Exchange. Get your email pushed to your Blackberry instantly and keep all
your calender and tasks in sync.
- Windows Mobile Setup
Use this link to get instructions on setting up your Windows Mobile Device for Hosted Exchange.
- Setting up Microsoft Entourage 2008
Click here for instructions on setting up Entourage 2008 on your Mac.
- Importing/Exporting your Mailboxes
If you'd like to quickly import Mail into a mailboxes use these quick instructions
- Sharepoint Setup
Use this link to get instructions on enabling Sharepoint for users, accessing Sharepoint through Outlook and other Microsoft Sharepoint functions.
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