DNAmail - Technical Support

Technical Support

	Setting Up Microsoft Outlook 2003/2007
	DNA mail highly recommends that you configure Outlook 2003/2007 using RPC over HTTP for security reasons. In order to configure Outlook this way you will need to be running at least Windows XP with Service Pack 1 and Microsoft Outlook 2003/2007. All DNAmail clients who sign up with our Exchange service are entitled to a FREE copy of Outlook 2003/2007 for the term of their service. Click Here to download or order your copy. Click Here to setup Microsoft Entourage 2008.

	Outlook Web Access
	Outlook Web Access gives you all the same features from the regular Outlook 2003 client accessible from Internet Explorer. Your address book, calendar items and task are all kept in sync with your Outlook Client when using Outlook Web Access. Enter your username as username@yourdomain.com. Click Here to access Outlook Web Access

	Blackberry Service
	Use this link to get instructions on setting up your Blackberry Device for Hosted Exchange. Get your email pushed to your Blackberry instantly and keep all your calender and tasks in sync.

	iPhone/iPod Touch Setup
	Use the link above to setup your iPhone or iPod Touch.

	SharePoint Service
	Use this link to get instructions on enabling Sharepoint for users, accessing Sharepoint through Outlook and other Microsoft Sharepoint functions.

	Outlook Mobile Access
	Click Here to setup your Windows Mobile device.

	Email Archiving
	Use this link to setup mailbox archiving through Global Relay's Exchange Archiving Service in conjuction with DNAmail.com.


	Setup Information and Common Issues
	Click Here for information on doing tasks such as setting up the Offline Address Book, Split Domains and Per-User Spam settings.
	Click Here if you are your company's admin and need to create a new user.
	NOTE: DNAMail will provide Exchange related technical support for Outlook 2003/2007, Outlook Web Access, Windows Mobile 5 or higher and Blackberry. Although Microsoft Entourage for Macintosh is compatible with our service, DNAMail will not provide technical support or be responsible for issues related to lost email or configuration of this software. It is recommended that Macintosh users use Outlook Web Access instead of Entourage.