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 Support
Setup an iPhone/iPod Touch with your Hosted Exchange Account
*You must have Version 2.0+ of the iPhone/iPod Touch software and have Microsoft ActiveSync enabled on the particular Exchange Mailbox you'll be using.
 How To Enable ActiveSync on your Account: (For an additional fee)
1. Open up your web browswer and go to https://cp.dnamail.com
2. Login with your admin account admin@domain.com
3. Click on User Management and enter the Name or email address of the user you are checking and click Go. You can also view all users by clicking on All Users.
4. Once the user is displayed click on the name to expand the menu and choose Services
5. Expand Hosted Exchange 2007 and make sure one of the plans with the word 'Mobile' is selected. If it is not then please check the Mobile plan for the mailbox size and click Provision.
6. Wait for the status to turn green before proceeding to the next step.
7. Log out of your current session and close your web browser.
8. Open up your web browswer and go to https://cp.dnamail.com
To configure Exchange access on your iPhone/iPod Touch:
1. Open Settings -> Mail, Contacts, Calendars
2. Add Account -> Microsoft Exchange
3. Enter your email address for Email (example user1@acme-demo.com)
a. Under the Domain Field enter MAIL
b. Under the Username field enter your User Name* (example user1_ad1)
*Please note that the username is located in the hosted Control Panel under Services > Exchange > Summary >
Windows Mobile Settings
4. Once the account settings have been verified, enter the Server address as mob.exchangecarrier.net
5. Now that your account has been configured successfully, choose which options to sync.
Additional help is available via Apple's Support website.
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