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Service Charges
DNAmail provides added Services to ensure reliability and restoration for our Customers. Some of these Services cost extra (one time and/or annual) and are listed below.
If you have a question about a Service not listed below please contact us.
| Service |
One Time Price |
Annual Fee |
Description |
| Mailbox Restores (Per Mailbox) |
$75.00 |
$0.00 |
Mailboxes can be restored going back up to 3 months. Deleted mailboxes are retained for 2 months. Restores can take up to 1 week |
| Malbox Restores (1 Day Turnaround, Per Mailbox) |
$250.00 |
$0.00 |
Mailboxes can be restored going back up to 3 months. Deleted mailboxes are retained for 2 months. 1 day turnaround service is subject to availibility |
| Mailbox Export to PST |
$0.00 |
$0.00 |
This can be done using the DNAMail PST manager at no charge |
| Mailbox Backup to External Hard Drive/DVD |
$15.00 |
$0.00 |
Fee is per Mailbox. Customer must provide and deliver External Hard Drive (Firewire/USB2) or DNAMail will provide DVD if storage is under 4.7GB |
| Outlook Web Access Branded SSL Certificate |
$75.00 |
$50.00 |
DNAMail will generate certificate renewal request for customer 1 month before expiration date |
| Sharepont Branded SSL Certificate |
$75.00 |
$50.00 |
DNAMail will generate certificate renewal request for customer 1 month before expiration date |
| Sharepoint Restores |
$75.00 |
$0.00 |
SharePoint sites can be restored going back up to 3 months and are backed up bi-weekly. |
| CRM Branded SSL Certificate |
$75.00 |
$50.00 |
DNAMail will generate certificate renewal request for customer 1 month before expiration date |
| Control Panel Branded SSL Certificate |
N/A |
N/A |
Currently Not Available |
| Mailbox Archiving (Per Mailbox) |
$0.00 |
$2.00 |
Customer provides archiving destination mailbox. This fee is waived if customer signs up for DNAMail Microsoft Hosted Archiving |
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